Virtual Reality Guest Experience Specialist

Location: Remote

Job type

Employment type: Part-Time

What's your preference?

Apply with job updates Apply without job updates »

Job description

Req#: 24602BR

Job Description

ESSENTIAL FUNCTIONS

All associates may be considered for cross-training; some may be assigned duties in one or more areas at management discretion. General responsibilities for all positions include, but are not limited to:

  • Exhibit excellent guest service skills.
  • Act as brand ambassador: share information with potential guests about this unique virtual reality experience in a manner that encourages them to take the journey that day.
  • Comfortable interacting with technology.
  • Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
  • Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
  • Work effectively with supervisors and co-workers.
  • Execute opening and closing technical procedures.
  • Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
  • Perform functions related to operation of Virtual Reality (VR) experience, including use of tablet technology (Microsoft, Apple, HP).
  • Facilitate ticketing, check-in, and other guest service needs using various sales systems.
  • Ensure working order of attractions hardware and software.
  • Assist guests in putting on/taking off required VR gear and describe the use during the show.
  • Ability to multitask and effectively respond to changing environments, circumstances, and situations while operating the VR show.
  • Ensure the proper use of safety practices and procedures while operating the VR show.
  • Ensure the security of all cash, receipts, and tickets.
  • Properly care for guest and show equipment devices, including maintaining equipment hygiene standards.
  • Perform nightly custodial duties as necessary, including but not limited to vacuuming, mopping, sanitizing restroom fixtures, etc.
  • Clean and maintain exterior and interior of facility including restrooms.
  • Perform daily stocking and maintenance duties, as directed by management.
  • Ability to work and meet deadlines with minimal supervision.
  • Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
  • Follow instructions on safe use of all chemicals/cleaning materials.
  • Uphold AMC’s Business Practice Standards and ensure compliance with company procedures and programs.
  • Maintain regular personal attendance for all scheduled shifts.

UNIFORM

  • Provided by AMC: Black polo
  • Provided by Associate: Black pants, black shoes, socks, black belt

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.


Minimum Job Requirements

    Requirements to be performed, with or without reasonable accommodation:

    • Standing, walking, lifting, twisting, and bending on a frequent basis.
    • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

    Job Summary
    Deliver superior service while connecting with our guests through interactive storytelling that brings them deeper into a fully immersive virtual reality experience.

    About company

    Approximately 200 million guests will enjoy the best movie-going experience in the industry at more than 380 AMC Theatres® locations this year. With best-in-class amenities such as plush, power recliners, MacGuffins full bars, AMC Dine-In Theatres, premium presentation formats including Dolby Cinema at AMC and IMAX, AMC is recognized as the industry leader and an iconic destination for movie-goers. And it all started when the son of one of the original owners returned from serving in the army and took over a successful Midwestern family business.

    Not interested?

    Search jobs

    SHOW OPEN JOBS NEAR ME

    Powered by Talentify
    We'd like to show you notifications for the latest jobs near you.
    Cancel Allow